Every day more brick and mortar stores are closing. Many people
blame online shopping for the downfall of these stores, but I disagree.
There are a lot of people like me, who like to shop in an actual store.
Some stores put too much focus on the online versions of their businesses;
therefore, ignoring the important elements that need attention in their
brick and mortar stores.
Five Ways to Keep Customers in Brick and Mortar Stores
1. Make sure the associates act friendly and look happy.
If I go to your business and no one speaks to me (or someone is rude)
I'm not going back. When someone walks into your house do you ignore
them?
2. Make sure prices are reasonable and not overpriced.
It's a guarantee you're going to lose customers when items they've
always been buying suddenly become too high.
3. Only sell quality products.
Stay away from cheaply made items, because they're just going to
end up being returned, or the customer just won't come back.
4. Make sure the restroom is clean...
And please have plenty of toilet paper and soap.
5. Keep the rest of the store clean too.
No one wants to shop in a dirty business. Don't forget to sweep and
mop the floors. Take out the nasty trash, and use some glass cleaner
on those dirty windows and mirrors.
